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> > FAQs
We want you to have the information you need. Find the answers to most common questions below. If you have a question about any of our fine products, we probably have the answer.
Are your products sold nationwide?
The vast majorities of our products are available and sold nationwide.
Where can you find a certain product?
Check with the store manager about the availability of any of our products. If you continue to have trouble locating any of our products, please contact us at our Consumer Information Center's toll-free number, 877.453.7591, Monday through Friday, 8 am to 4 pm Pacific Standard Time or click here (hyperlink to contact us web page) to send us an email, and we
will assist you further.
What is the shelf life of our meat snacks?
Each product is stamped with a best by date. The product should be used on or before this date to ensure freshness.
How long after the "sell by" date are our products good?
To ensure the best tasting meat snack available, please use on or before the best by date.
How long is the meat snack good after it has been opened?
Jerky is good for about a week after opening. The flavor can get "old" or oxidized. It will not spoil like fresh meat.
Please make sure to reseal the package after each use. Air getting into the bag may dry the product out.
Why does Beef Jerky cost so much?
It takes one pound of meat or poultry to make 4 oz of Jerky.
Do you have mail order catalog?
We do not have a catalog for mail order. Please select the Factory Store icon on this page and there you will find an order list and pictures of the product available.
Does Jerky need to be refrigerated after opening?
Because most of the moisture is removed, jerky is shelf stable and can be stored without refrigeration.
Do you offer tours?
At one time we did but for safety reasons, we do not give plant tours.
I would like to carry your products at our store. Is this possible and what are the requirements?
Please call our toll free Customer Service number 877.234.7904. We will put you in contact with the sales
person for your area and they can answer all your questions.
Do you have a low or no-salt beef jerky
We do not have a low or no-salt beef jerky.
Can Oberto Jerky be kept longer by freezing it?
Not really, freezing could cause off flavor.
Why does Jerky look salty?
Sometimes the salt re-crystallizes on the surface of the product.
Does Oberto Natural Style Beef Jerky or Turkey Jerky contain Wheat Gluten?
The Oberto Natural Style Beef Jerky in original, hickory and peppered do not contain wheat gluten.
The Oberto Natural Style Turkey Jerky in original and peppered do not contain wheat gluten.
Do we use peanuts or peanut derivatives in any of our products?
We use no peanut or peanut derivatives in any or our products.
What is the little white bag in the packages?
The white bag in the package is iron oxide. It is non-toxic. It helps to extend the freshness of the product.
What types of preservatives do we use in processing Oberto Jerky Natural Style Beef Jerky?
Salt and Sodium Nitrite are the preservatives use in Oberto Beef Jerky. Turkey has salt but no Sodium Nitrite.
What temperature do you process the Jerky at?
The USDA Meat and Poultry Hotlines current recommendations for making jerky safely are to heat the
meat to 160 degrees F. before the dehydrating or oven process. This step assures that any bacteria
present will be destroyed by wet heat.
I have a question on nutrition.
Please call the Consumer Information Center's toll-free number, 877.453.7591.
Where can Bacon Curls be located?
Once we know the city and state we can help locate a store you. Please contact Consumer Information
Center's toll-free number, 877.453.7591
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